The cost cascade
- Rules & filters handle the obvious cases at the lowest cost.
- Small fine-tuned models (SLMs) take high-volume classification and extraction.
- Large language models (LLMs) see only the cases that need reasoning.
- Human in the loop wherever confidence is low or the stakes are high.
Designed around the real process
Real processes are full of exceptions. We map how the process actually runs, including failure modes and edge cases, before we automate it. Where real data is scarce or sensitive, we start with synthetic data, then validate against real-world data and correct for the gaps between the two.
Monitored and improved every week
Daily automated checks catch issues early. Each week we refine rules and models so more cases are resolved at the cheaper early stages, and the flow gets cheaper and more accurate over time.
Frequently asked questions
What is the difference between an AI flow and an AI agent?
An AI flow follows a designed sequence of steps, such as ingest, classify, extract and route. An AI agent decides its own next step towards a goal. Many solutions combine both.
Why not send everything to a large language model?
It works in a demo but doesn’t scale economically. Cheaper stages can handle most routine cases, so the large model only processes what genuinely needs it.
What if we don’t have enough real data to train on?
We can start with synthetic data, then measure how real-world content differs and recalibrate, as we did on Transit Ledger.